Hotel Features. The Amway Grand Plaza combines the heritage of its predecessor, the Pantlind Hotel, with the addition of the contemporary Glass Tower. A total of 10 dining and lounge venues include The 1913 Room where Louis XVI décor complements French-influenced cuisine. Cygnus 27 was inspired by the Cygnus constellation and serves American-style entrées. The Lumber Baron Bar features historic ambience with a fireplace and leather club chairs, and serves premium drinks and appetizers. A Starbucks outlet prepares specialty coffees and sandwiches. Four ballrooms list among the hotel's 42 function rooms. The business center is open 24 hours. The 4th-floor fitness center houses an indoor pool and two hot tubs. Workout equipment includes Nautilus machines, cardiovascular equipment and free weights. The property offers a tanning bed and a refreshment bar. The hotel features lighted outdoor tennis courts and a racquetball court. On-site retail stores include the Plaza Men's Shop and Boutique Emmanuel.
Guestrooms. This hotel offers 682 designer-decorated guestrooms in the historic Pantlind wing or in the tower. Room décor ranges from historic traditional to modern. Beds are dressed with pillowtop mattresses, down pillows and 250-thread count sheets. High-speed wired and wireless Internet access is available for a fee. Concierge-level accommodations are located near the top of the 29-story Glass Tower and afford sweeping views of the Grand River. Concierge-level amenities include refrigerators, coffeemakers and access to the concierge lounge. High-speed Internet access and CD players are complimentary on the concierge level.
Expert Tip. The hotel concierge is versed in making special occasions even more special. Upon request, the concierge can arrange the gift of in-room massage therapy accompanied by a bouquet of flowers from the on-site floral shop.
Concierge Level : One king or two queen beds with pillowtop mattresses, down pillows, and 250-thread-count sheets. City or river view. Floors 23-25. 400 square feet. Desk with armchair. Marble entryway and bathrooms. High-speed Internet access (surcharge). Cable/satellite TV; pay movies. CD player. Direct-dial, multi-line phone with voice mail. Complimentary local and domestic long-distance calls. Complimentary incoming and outgoing FAX service. Complimentary photocopy service in hotel's business center (up to 20 copies). Compact refrigerator and coffee maker. Bathrobes. Complimentary daily newspaper. Concierge level lounge access with breakfast served daily and evening hors d' oeuvres; complimentary cocktails. Nonsmoking.
Standard room: 1 or 2 beds. Desk. High-speed Internet access (surcharge). Direct-dial, multi-line phone with voice mail. 25-inch TV with cable and pay movies. Iron/ironing board. Hair dryer.
Pets not allowed Minimum check-in age 21 Check-in time is 4 PM Check-out time is Noon
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
- Air Conditioning Cable/Satellite TV
- TV/VCR Sauna
- High Speed Internet Banquet facilities
- Health club Fitness equipment
- Ballroom(s) Wedding services
- Elevator/lift Swimming pool - indoor
- Business center Conference room(s)
- Dry cleaning service Event catering
- Concierge desk Bar/lounge
- Room service (24 hours) Shopping on site
- Security guard Suitable for children
- Sauna Restaurant(s) in hotel
- ATM/banking Concierge services
- Gift shops or newsstand Airport transportation (surcharge)
- Audio-visual equipment Business services
- Air-conditioned public areas Patio
- Breakfast available (surcharge) Television in lobby
- Pool table Currency exchange
- Coffee shop or café Exhibit space
- Safe-deposit box - front desk Spa services on site
- Shoe shine Multilingual staff
- Complimentary newspapers in lobby Porter/bellhop
- Express check-out Doorman/doorwoman
- Limo or Town Car service available Internet access - wireless
- Beauty services Internet access in public areas - complimentary
- Meeting rooms (small groups) Parking garage
- Billiards Parking (valet) $22 Daily
- Parking (surcharge) $14 Daily
Room Amenities: , , • Air conditioning • Television • Wake-up calls • Housekeeping • Hair dryer • Iron/ironing board • Clock radio • Pay movies • Cable/satellite TV • Extra towels/bedding • Hypo-allergenic bedding available • Telephone • Multi-line phone • Private bathroom • Climate control • Desk • Complimentary toiletries • Premium bedding • Voice mail • Rollaway beds • Cribs (infant beds) available • Internet access - high speed • Turndown service • Blackout drapes/curtains • Electronic check-out • Extra towels/bedding in room • Internet access - surcharge • Makeup mirror • Massage - available in room • Electronic/magnetic keys • Direct-dial phone • Refrigerator (on request) • Trouser press
Van Andel Museum Center: 350 yards | Gerald R. Ford Museum: 0.3 mile | Grand Rapids Children's Museum: 0.5 mile | Heritage Hill Historic District: 1.5 miles | Meyer May House: 1.5 miles | Kent County John Ball Zoo: 1.5 miles | Frederik Meijer Gardens & Sculpture Park: 5.5 miles | Thousand Oaks Golf Club: 11.0 miles |
Grand Rapids Hotels - Amway Grand Plaza