Archive for November, 2009

The Power of EZ Calling: How to Take Full Advantage of This Tool

Thursday, November 19th, 2009

EZ Calling is a powerful tool that can dramatically boost your bookings and help you communicate faster and better with potential 5renters; but are you taking full advantage of it? Here is a detailed description of all its features and how to manage them.

1. First Things First…How to Activate EZ Calling

Activating EZ Calling is very easy and only takes a few steps. Log on to your Rentalo listing and click on the EZ Calling tab at the top of the page. You will see the credit amount options $25, $50 or $100. Choose the one you wish and click on the button that says |”Activate EZ Calling Now and Get Additional Credit For Free.”

Next you will be taken to the shopping cart to finish the process. Make sure that the correct option is selected in the “New EZ Calling” section and click on the “Proceed to Check Out” option. Once the transaction is completed your EZ Calling feature will be activated in your listing with the amount of credit that you selected. Activate EZ Calling Now.

2. Configuring EZ Calling Features

Once you have activated EZ Calling the first thing you need to do is to configure your primary and secondary phone numbers. These are the numbers that will get the calls when an interested traveler clicks on the click to call button of your listing.

Next you can choose whether or not to activate all of EZ Calling features. Click to Call, Inquiry to Phone and the 800 extension.

Click to Call: This feature allows you to receive immediate calls from interested travelers that are browsing your listing.

Inquiry to Phone: You will receive inquiries directly to your phone when a traveler places an e-mail inquiry. You can choose to turn on or off this feature depending on your preferences.

800 Extension: You will get a toll free access number for potential guests to call you. This branded phone number will increase traveler’s confidence in your business.

3. Call Forwarding Schedule

You don’t want to receive calls in the middle of the night, so make sure to specify the days and times you want to receive calls and messages. This is possible with the call forwarding schedule that you will find at the bottom of the page. This feature is only available for the 800 extension and Click to Call.

4. Viewing and Understanding Call Tracking Reports

Reports are one of the most useful features of EZ Calling. By clicking on the view call tracking reports button of the EZ Calling configuring page you will be able to generate reports based on dates and properties; if you have more than one property.

You will see records of the calling number, the call type (whether it was
Click to Call or an 800 extension call), the date and time of the call, which number it was connected to (which will be one of the numbers you initially set us forwarding numbers), the call duration and the cost. You will also see the call result, whether the call was successful, the phone was busy or the call was not answered. You will not miss any detail of the calls you receive! And you can keep track of which properties are receiving more calls.

If you want to you can download the reports to a csv file or print them.

By incorporating this easy, cost-effective means to connect with prospective travelers you will be able to answer their questions immediately, beat your competition and guide them through a successful booking experience. Activate EZ Calling Now.

Introducing EZ Calling: Getting Vacation Rental Seekers From the Web To Your Phone

Friday, November 13th, 2009

EZ Calling: Gets Vacation Rental Seekers From the Web to Your PhoneRentalo is pleased to introduce EZ Calling, our new cutting edge phone technology service that will get vacation rental seekers from the web to your phone in just one click! You will not only get more calls from vacationers interested on your vacation rental; you will also be able to track these calls and receive automated messages that will guarantee a better service and boost your conversions. Sign Up Here.

Closing the Gap between Property Owners and Travelers

The idea behind EZ Calling is to increase online conversions by closing the communication gap between property owners and travelers. This is possible thanks to EZ Calling’s three powerful tools, Click-to-Call, Inquiry-to-Phone and the Toll Free and Tracking feature.

Click-to-Call: With this tool travelers interested in your vacation rental will have the opportunity to directly connect with you through the click of a button embedded on your property listing. You will:

• Receive INSTANT calls from travelers browsing your listing.
• Get more calls from interested travelers. (Calls from travelers convert 47% more than e-mail inquiries).
• Track your click to call activity. Sign Up Here.

Inquiry-to-Phone: The Inquiry-to-Phone is an optional tool that allows you to receive automated phone messages each time your vacation rental gets an inquiry. Inquiry-to-Phone will allow you to:

• Receive INSTANT automated phone messages each time your property gets an inquiry.
• Reply immediately with an offer to the interested traveler.
• Track your inquiry to phone activity. Sign Up Here.

Toll Free and Call Tracking: This tool makes it easier for travelers to contact you by providing a toll free number. It will allow you to:

• Keep your number private. EZ Calling: Cutting Edge Phone Technology
• Get detailed call activity reports. (Call tracking captures data on missed calls. If a prospective renter calls after hours or hangs up before the call is completed, why let this lead get away? Receive an e-mail with the caller’s phone number and generate additional bookings by returning these calls).

According to a study by TMP Directional Marketing and comScore, the two most common activities following an online local search are a visit or a phone call to a local store; and calls from travelers result in more bookings than e-mail inquiries. By incorporating this easy, cost-effective means to connect with vacation rental seekers you will be able to answer their questions immediately, beat your competition and guide them through a successful booking experience. Don’t miss this opportunity to dramatically increase your online bookings! Sign up now at: http://rentalo.com/ezcalling.html.