A traveler was a victim of a scam because he saw an email on a photo posted in a listing and contacted the sake “owner” directly. The sake “owner” sent him a fake reservation document (made it look like it was from Rentalo) requesting to wire money to a UK bank account.
How to avoid this type of scam? Simply AVOID contacting owners directly or outside of Rentalo as stated in this link. Also, as stated in our “Tips for Avoiding Scams & Frauds” document, please know that Rentalo WILL NEVER ask you to wire money for a reservation.