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Traveler's Help > FAQs > Can I trust a property owner?



Property Owners & Managers Help



Please note that Rentalo.com only facilitates the exchange of information between you and the property owners. We strongly recommend that you ask for references until you feel at ease making the transaction.

We also recommend you follow these simple anti-fraud guidelines for transacting with property owners.

Additionally, we also recommend you register your booking on our site via our “Worry-Free Lodging Guarantee

Also, please read the answer to: How can I verify the authentisity of a rental property or the owner?

Happy Renting!
Rentalo Customer Service

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