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Property Owners & Travelers: Tips to Avoid Scams and Fraud

We believe most property owners and travelers are honest and good people, however, you must be aware of internet fraud and scams, and how to avoid them. 

RENTALO.COM IS NOT INVOLVED IN ANY TRANSACTION, and does not handle payments, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification" Read our Legal Disclaimer

The following are a collection of tips that Rentalo.com offers in order to help travelers and property owners avoid possible scams and frauds.

  • Avoid wiring funds via Western Union, Moneygram or any other wire service – these are usually used by scammers.
  • Fake Cashier Checks and Money Orders are commonly used by scammers - beware of them, as banks will cash them and then hold you responsible when the fake is discovered weeks later.
  • Never give out Financial Information (bank account number, social security number, etc)
  • If possible, deal locally with folks you can meet in person.

Rentalo.com highly recommends for property owners to accept payments via credit card whenever posible. is a reliable and cost effective way to receive payments via credit cards and bank transfers. Click here to learn more

Addtional recommendations:

- Register your booking using Rentalo "Worry-Free Lodging Guarantee".

- Protect all your trip expenses purchasing Vacation Rental Protection.


Who should I notify about fraud or scam attempts?

  • FTC toll free hotline: 877-FTC-HELP (877-382-4357)
  • FTC online complaint form (www.ftc.gov)
  • Canadian PhoneBusters hotline: 888-495-8501
  • Internet Fraud Complaint Center (www.ic3.gov/)
  • Non-emergency number for your local police department.

If you suspect that a property ad or a traveler using rentalo.com may be part of a scam, please email the details to "abuse@rentalo.com". Be sure to include the URL (or Rentalo ID number), or Inquiry Reference Number in your message.


To find out more about Internet Fraud we recommend visiting the Federal Trade Commission website http://ftc.gov/

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