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Vacation Rental Owners Rave on Rentalo’s User Friendliness and Service Team

Online marketing for vacation rental lodgings and proper customer care are the most effective means of delivering value and booked properties.

Miami, FL. January 28, 2010. Second home owners and lodging managers that want to reach a broader audience have turned to the Internet all over the world to market their properties. In an era of constant innovation and more demanding travelers, the leading online lodging and vacation rental directory Rentalo.com strives to make its site useful for their audiences while providing personalized customer assistance through email, online chat and telephone.

For those not-so-technology savvy property owners and managers, Rentalo has an experienced customer service team ready to deal with all major customer concerns. A friendly staff of dedicated professionals is always ready to help with listing editing, picture enhancement, tips and general advice on how to receive more inquiries and secure business more effectively. Rentalo prides on its capacity to provide the best marketing and services for property owners and managers who want to gain better exposure on the web. Ms. Suzanne Smallwood, the property owner of a 3 bedroom, 1 bathroom Prince Edward Cottage, shares: “It used to be that most people made their reservations by phone. Then dawned the computer age. Thank heaven for Rentalo. I had tried many sites with very little return. Then I found Rentalo. Their site was easy to navigate, very easy to update AND I got a lot of inquiries from lookers - people just wanting to rent a cottage on PEI !”

Customer testimonials reveal that Rentalo offers the easiest site interface to manage a vacation property listing, as Mr. John Hanson, owner of a Tucson vacation condo in Starpass Golf Resort explains: “I am very satisfied with Rentalo´s site, how easy it was to establish the advertising information and photos on the site and the service Rentalo provides its clients. I signed a two-year contract with Rentalo and am very glad that I did.”

 “We are very glad our customers understand and value the service our professional team offers them when in need.” says Frank Suarez, Customer Service Manager at Rentalo.com. “Our success is credited on our team’s commitment to deliver results while being always available to handle special requests and solve any issues our customers may have.”

Rentalo acknowledges Internet marketing can be daunting to some who are not familiar with the new digital media. That is why a customer service team must go beyond technology and offer valuable insight to correctly execute online marketing tactics on behalf of property owners. “. We had no idea how to market it, and found that property management fees were very costly. The Rentalo staff patiently explained the details to us and help to get us organized in what has now become a business. We are thankful that we deal with knowledgeable people that truly care!” says Shannon and Neil Cormie, owners of an oceanfront condo in Kona, Hawaii confirming what many other Rentalo customers value from the website´s services.

About Rentalo.com
Rentalo.com is recognized worldwide as a leading online travel lodging web site. Its broad inventory of vacation rentals, bed and breakfasts and hotels is accessible through search engines, RSS feeds, affiliate online distribution partners, as well as to tens of thousands of journalists and editors through e-mail, press releases and travel publications. Through selected partnerships, Rentalo’s inventory is available to an online audience of more than 100 million travelers in the United States and abroad.  For more information, visit rentalo.com or call (877) 710-5914, 1(305) 558-5577.

MEDIA CONTACT:
Carolina Plata
1-305-558-5577 ext 607

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