How to respond to rental inquiries or accommodation requests?
At Rentalo, we generate 2 types of inquiries:
Private inquiries - When you edit your property, we will publish it (e.g. list it in our directory and make it visible to visitors). Once your property is published, you can start receiving private inquiries.
Destination inquiries - When travelers submit inquiries
to your destination, Rentalo engine will match the requirements of the
inquiry to the requirements of your property listing. We look at things
such as minimum stay, pricing (and match it with the nightly budget specified
by the traveler), # of bedrooms, type of property (vacation rental, hotel,
B&B), and availability calendar.
If you are receiving emails with contact information, there are a few options available for you to respond to these emails:
a) Via Rentalo - Using our Offer form (recommended)
In addition, you can also respond to these inquiries from My Rentalo, click on “inquiries” to view, and respond to active inquiries for your location.
Warning: If you are receiving emails from Rentalo without the contact
information of the travelers, that usually means that you do not have
an active subscription with us. In that case, please click on the link
provided in the emails to renew or convert your subscription by selecting
one of the plans we have available.